When attending the practice:

  • Please wear a face covering.  This is mandatory under Welsh government guidelines and applies to anyone over the age of 11 unless there is a medical exemption. You can find instructions for making your own face covering here.

  • Please attend your appointment on your own if possible.

  • Please use hand sanitiser when entering and leaving the surgery.

  • Please observe 2m social distancing.

Consult online

Elaine Hoy            Elaine Hoy



If you have a new onset cough(however mild) or fever or loss/change of taste or smell please get a Covid PCR test and isolate until you know the result.

A Lateral Flow Test (LFT) is for screening ie. to identify Covid in those who don't have symptoms. It is not accurate enough to pick up all cases of the disease. If you have symptoms or a positive LFT you should arrange a PCR.

A negative LFT does not rule out Covid if you have symptoms. 

To arrange a PCR test online click here or call 119




We are pleased to announce that we will be supporting the COVID-19 booster programme throughout the next few months.

We will contact patients in the priority groups 2 to 9, with the exception of Health and Social Care Workers, when they become eligible (at least 6 months from their 2nd dose) for a booster vaccination.

We anticipate that the booster programme will continue into the new year

We thank you for your patience and respectfully request that you do not contact the Practice to book your COVID-19 booster vaccination.

You will be offered a flu jab at the same appointment as your COVID-19 booster, if you are eligible.

If you are not eligible for a COVID-19 booster until December 2021 at the earliest (patients who received the 2nd COVID-19 dose on or after 1st June 2021) and would like a flu jab, we recommend that you book through My Health On Line or contact the surgery to book an appointment.

*Please note that Health and Social Care workers will be invited by ABUHB to attend a Mass Vaccination Clinic for their booster vaccine.


Information for Patients who are attending a COVID-19 Booster vaccination appointment on a Saturday 

Beat Flu Logo

            FLU VACCINATION 2021-22

        Please visit the flu information page for 
        details of how flu clinics are running this year.


Flu vaccines are now available at Gray Hill and Magor Surgery

*Surgery Update*


The Gray Hill healthcare team are committed to care for you, whatever the nature of your problem. We have had to change how the surgery runs, in order to reduce the risk of Covid-19, but we are still here to deal with any symptoms that may be concerning you. Please do not delay in contacting the surgery if you have symptoms that may need attention

If you need medical advice please contact the surgery by using eConsult (see above) or by phone. Please do not attend the surgery to book an appointment.

In order to reduce the risk of spreading Covid-19 the surgery is divided into different areas for seeing patients face to face.We are also able to carry out video consultations.

Online appointment booking has been suspended. You will not be able to book an appointment through My Health On Line until further notice and the facility has been disabled from MHOL accounts.

MHOL accounts can still be used to request repeat prescriptions.

If you have a new continuous cough and/or high temperature or loss or change to your sense of smell or taste: 

Stay at home for 10 days


Book a test for Covid-19

If you live with others and you or one of them have symptoms then all household members must stay at home and not leave the house for 14 days. 

Stay at home guidance

Get an isolation note

Get a face covering exemption note

 Public Health Wales Coronavirus Updates

Welcome to Caldicot Medical Group

Welcome to Caldicot Medical Group. We have two surgeries in Caldicot and in Magor. We are committed to giving our patients high standards of care in a friendly and supportive environment. We aim to achieve this by working together with our patients.

We hope our website will provide clear information on how best to use our services; including booking appointments and requesting repeat prescriptions online. We are always trying to improve our services and would like to know what you think of us

Serving You

Our dedicated team are here to treat minor ailments and long-term conditions. Chronic disease clinics cover a wide range of healthcare issues. You can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.

Partners in Care

Once registered, our team of staff work with you to provide the most appropriate care for you. If you would like to help us improve our services; please get involved with our active patient group - who meet regularly to ensure we are always aware of your perspective. 

Access & Parking

Both our sites are generally suitable for disabled users.  There are dedicated disabled car parking spaces within the car park, a disabled assistance alert at Gray Hill Surgery and disabled toilets.  We would ask that you let us know if you need any help, as your disability may not be a visible one.  If you have a specific need then please feel free to contact us beforehand so that we can double check that adequate facilities have been provided.

Adequate car parking facilities are provided at Gray Hill Surgery, Caldicot.  Public car parks are situated next to both Gray Hill Surgery, Caldicot and Dorset House Surgery, Magor.

(Site updated 18/01/2022)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
NHS WalesThis site is brought to you by My Surgery Website